Frequently Asked Questions

Does Serene Care Solution Services only offer clinical therapy in Michigan? 

Currently, Serene Care Solution Services provides clinical therapy tele-health services in Michigan, California, Hawaii, Florida, Nevada, Texas, Ohio, Illinois, Indiana,  Idaho, and Alabama.

What are the hours of operation?

Clients are scheduled by appointment Monday - Friday from 8:00am to 8:00pm EST. 

With busy lifestyles and responsibilities, we understand how important it is for flexibility. 

Weekend and evening appointments are also available; inquire within. 

Do you offer Home Visits?

At Serene Care Solution Services we understand limitations concerning technology and the comfort of being in your home. If there are computer issues or other factors that limit the ability for a virtual visit, our clinicians will provide home visits to our patients.

What is tele-health?

Tele-health is a secure virtual session through a HIPPA compliant platform. If you do not have a computer, tele-health can be accessed via telephone, iPad, tablet, or laptop. 

What happens during my first session?

Many thoughts can run through one’s head about seeking therapy. At Serene Care Solution Services, our board certified clinical therapist ensure making the environment comfortable and welcoming for you. The first session is 37-60 minutes long. During the initial session, topics of discussion will consist of issues, related problems, background information, & what you expect to obtain from therapy. Prior to the first session, necessary paperwork will need to be completed. These documents can be emailed to you or completed on the first session together.  It is your choice how often you receive therapy. Some individuals chose once a month, twice a month, twice a week, once a week, and so on. You and your therapist can discuss a schedule during the initial visit. We want your experience to be a pleasant one getting to know your therapist.